服务条款
Last updated: July 20, 2026
These terms describe use of jtlgo.com and services marketed under the JTLGO brand. They do not state that a brand or display name is a registered legal person. A paid transaction is also governed by the quotation, order confirmation, invoice, or payment instruction that identifies the applicable contracting party.
Operator and contracting-party disclosure
JTLGO is the public service brand and JTL Global Logistics is its display name on this website. Neither is presented as a registered legal name. The registered legal name, registration number, and registration document are not yet published here. The current entity verification record therefore confirms only the published brand, domain, operating contacts, and service scope; it does not verify a registered contracting party.
References to "JTL", "we", "us", or "our" elsewhere in these terms are service-workflow shorthand. When a right, duty, liability, payment, or dispute requires a legal person, the reference means the contracting party identified in the applicable transaction documents, not the brand or display name by itself.
- Email: Contact by email
- WhatsApp: +86 139 2810 3300
- Operating address: No. 20, Zhongshan 6th Road, Zhongshan City, Guangdong, China
The operating address is published as a contact and operating location, not as a registered office or proof of incorporation. Before paying, request the contracting party's registered name and relevant transaction details using the subject Contracting party information request, then compare the response with the quotation, invoice, and payment beneficiary. Do not make payment if the identity information is missing or inconsistent.
Current disclosure status: Brand, domain, operating contact, and service scope published; legal registration document pending publication.
1. 服务内容
服务 marketed through the JTLGO brand may include the following. The legal provider for a paid service is the contracting party identified in the applicable transaction documents:
- 从中国发往全球的国际包裹与货运
- B2C 零售代购服务(淘宝、1688、拼多多、京东)
- B2B 批发寻源和工厂采购服务
- 仓储和订单合包服务
- 包裹验货和质量控制
2. 账户责任
您负责对您的账户凭证进行保密,并对您的账户下发生的所有活动负责。您同意在创建账户或下订单时提供准确、完整的信息。
3. 订单流程
当您通过我们的服务下订单时:
- 您授权我们代表您从中国电商平台购买商品
- 价格均为预估,可能会因汇率波动而有所变化
- 最终运费由实际重量和尺寸决定
- 订单在付款确认后才会进行处理
4. 定价与付款
所有价格按结账时指定的货币报价。我们的费用包括:
- 商品成本 — 采购平台的实际价格
- 服务费 — 我们的代采和操作处理费
- 运费成本 — 基于重量、尺寸和目的地
- 额外费用 — 关税和税费(如适用,由客户承担)
5. 运输与交付
Estimated delivery times are provided for reference only and are not guaranteed. Delays may occur because of customs clearance, weather, carrier issues, or other external events. Any responsibility for delay is determined by applicable law and the agreement with the contracting party identified in the transaction documents; no limitation is attributed to the JTLGO brand itself.
6. 禁运物品
您不得寄送任何非法、危险品或受中国及目的国法律管制的物品。这包括但不限于:
- 武器弹药
- 非法药物及受管制物质
- 假冒仿冒商品
- 危险品材料
- 海关规定禁止出入境的物品
7. 责任限制
Subject to applicable law and the transaction-specific agreement, the identified contracting party may limit responsibility for:
- 第三方卖家造成的商品质量问题(尽管我们提供质检服务)
- 海关查扣或延误
- 由于客户提供错误的收件信息造成的损失
- 不可抗力事件(自然灾害、疫情等)
Any liability cap must come from the agreement with the identified contracting party and remains subject to mandatory law. This website does not establish a liability cap in favor of a brand or display name that is not itself an identified legal person.
8. 知识产权
Website content, graphics, logos, and software may be protected by intellectual-property rights. Rights remain with the applicable owner or licensor. Use of the JTLGO brand or JTL Global Logistics display name does not, by itself, identify that legal rights holder.
9. 终止服务
The website service operator or the identified contracting party may suspend access or decline a transaction for breach of these terms, suspected fraud, or prohibited items, subject to applicable law and the transaction-specific agreement.
10. 适用法律
The governing law and dispute forum for a paid transaction are those stated in the agreement with the identified contracting party, subject to mandatory law. The JTLGO brand, the JTL Global Logistics display name, and the published operating address do not by themselves establish a governing law, arbitration agreement, or forum.
11. 条款变更
The website team may update these terms and publish a revised date. Changes do not replace the identity, payment, liability, governing-law, or dispute provisions in an existing transaction agreement unless the identified parties validly agree otherwise.
12. 联系方式
For questions about these terms or to request the identity of the contracting party for a proposed transaction, use the public contacts below:
- Email: Contact by email
- WhatsApp: +86 139 2810 3300
- Operating address: No. 20, Zhongshan 6th Road, Zhongshan City, Guangdong, China
These public contact details do not, by themselves, verify a registered legal identity or make the brand/display name the contracting party.