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Términos de servicio

Inicio / Términos de servicio

Last updated: July 20, 2026

These terms describe use of jtlgo.com and services marketed under the JTLGO brand. They do not state that a brand or display name is a registered legal person. A paid transaction is also governed by the quotation, order confirmation, invoice, or payment instruction that identifies the applicable contracting party.

Operator and contracting-party disclosure

JTLGO is the public service brand and JTL Global Logistics is its display name on this website. Neither is presented as a registered legal name. The registered legal name, registration number, and registration document are not yet published here. The current entity verification record therefore confirms only the published brand, domain, operating contacts, and service scope; it does not verify a registered contracting party.

References to "JTL", "we", "us", or "our" elsewhere in these terms are service-workflow shorthand. When a right, duty, liability, payment, or dispute requires a legal person, the reference means the contracting party identified in the applicable transaction documents, not the brand or display name by itself.

The operating address is published as a contact and operating location, not as a registered office or proof of incorporation. Before paying, request the contracting party's registered name and relevant transaction details using the subject Contracting party information request, then compare the response with the quotation, invoice, and payment beneficiary. Do not make payment if the identity information is missing or inconsistent.

Current disclosure status: Brand, domain, operating contact, and service scope published; legal registration document pending publication.

1. Servicios

Servicios marketed through the JTLGO brand may include the following. The legal provider for a paid service is the contracting party identified in the applicable transaction documents:

  • Envío internacional de paquetes y carga desde China
  • Servicios de agente de compras B2C (Taobao, 1688, Pinduoduo, JD.com)
  • Sourcing mayorista B2B y compras de fábrica
  • Almacenamiento en bodega y consolidación de pedidos
  • Inspección de paquetes y control de calidad

2. Responsabilidades de la cuenta

Eres responsable de mantener la confidencialidad de tus credenciales de cuenta y de todas las actividades realizadas con tu cuenta. Aceptas proporcionar información precisa y completa al crear una cuenta o realizar pedidos.

3. Proceso de pedido

Cuando realizas un pedido mediante nuestro servicio:

  • Nos autorizas a comprar artículos en tu nombre en plataformas chinas de comercio electrónico
  • Los precios son estimados y pueden variar por fluctuaciones del tipo de cambio
  • Los costos finales de envío se determinan por peso y dimensiones reales
  • Los pedidos se procesan después de confirmar el pago

4. Precios y pago

Todos los precios se cotizan en la moneda especificada en el checkout. Nuestras tarifas incluyen:

  • Costo del producto — precio real en la plataforma de origen
  • Comisión de servicio — cargo por procurement y gestión
  • Costo de envío — basado en peso, dimensiones y destino
  • Cargos adicionales — aranceles, impuestos (si aplica, pagados por el cliente)

5. Envío y entrega

Estimated delivery times are provided for reference only and are not guaranteed. Delays may occur because of customs clearance, weather, carrier issues, or other external events. Any responsibility for delay is determined by applicable law and the agreement with the contracting party identified in the transaction documents; no limitation is attributed to the JTLGO brand itself.

6. Artículos prohibidos

No puedes enviar artículos ilegales, peligrosos o restringidos por las leyes de China o del país de destino. Esto incluye, entre otros:

  • Armas y municiones
  • Drogas ilegales y sustancias controladas
  • Productos falsificados
  • Materiales peligrosos
  • Artículos restringidos por regulaciones aduaneras

7. Limitaciones de responsabilidad

Subject to applicable law and the transaction-specific agreement, the identified contracting party may limit responsibility for:

  • Problemas de calidad de productos de vendedores externos (aunque ofrecemos servicios de inspección)
  • Retenciones o retrasos aduaneros
  • Pérdidas por información de envío incorrecta proporcionada por el cliente
  • Eventos de fuerza mayor (desastres naturales, pandemias, etc.)

Any liability cap must come from the agreement with the identified contracting party and remains subject to mandatory law. This website does not establish a liability cap in favor of a brand or display name that is not itself an identified legal person.

8. Propiedad intelectual

Website content, graphics, logos, and software may be protected by intellectual-property rights. Rights remain with the applicable owner or licensor. Use of the JTLGO brand or JTL Global Logistics display name does not, by itself, identify that legal rights holder.

9. Terminación

The website service operator or the identified contracting party may suspend access or decline a transaction for breach of these terms, suspected fraud, or prohibited items, subject to applicable law and the transaction-specific agreement.

10. Ley aplicable

The governing law and dispute forum for a paid transaction are those stated in the agreement with the identified contracting party, subject to mandatory law. The JTLGO brand, the JTL Global Logistics display name, and the published operating address do not by themselves establish a governing law, arbitration agreement, or forum.

11. Cambios en los términos

The website team may update these terms and publish a revised date. Changes do not replace the identity, payment, liability, governing-law, or dispute provisions in an existing transaction agreement unless the identified parties validly agree otherwise.

12. Contacto

For questions about these terms or to request the identity of the contracting party for a proposed transaction, use the public contacts below:

These public contact details do not, by themselves, verify a registered legal identity or make the brand/display name the contracting party.