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Conditions d’utilisation

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Last updated: July 20, 2026

These terms describe use of jtlgo.com and services marketed under the JTLGO brand. They do not state that a brand or display name is a registered legal person. A paid transaction is also governed by the quotation, order confirmation, invoice, or payment instruction that identifies the applicable contracting party.

Operator and contracting-party disclosure

JTLGO is the public service brand and JTL Global Logistics is its display name on this website. Neither is presented as a registered legal name. The registered legal name, registration number, and registration document are not yet published here. The current entity verification record therefore confirms only the published brand, domain, operating contacts, and service scope; it does not verify a registered contracting party.

References to "JTL", "we", "us", or "our" elsewhere in these terms are service-workflow shorthand. When a right, duty, liability, payment, or dispute requires a legal person, the reference means the contracting party identified in the applicable transaction documents, not the brand or display name by itself.

The operating address is published as a contact and operating location, not as a registered office or proof of incorporation. Before paying, request the contracting party's registered name and relevant transaction details using the subject Contracting party information request, then compare the response with the quotation, invoice, and payment beneficiary. Do not make payment if the identity information is missing or inconsistent.

Current disclosure status: Brand, domain, operating contact, and service scope published; legal registration document pending publication.

1. Prestations

Services marketed through the JTLGO brand may include the following. The legal provider for a paid service is the contracting party identified in the applicable transaction documents:

  • Expédition internationale de colis et de fret depuis la Chine
  • Services d’agent d’achat B2C (Taobao, 1688, Pinduoduo, JD.com)
  • Sourcing grossiste B2B et achats usine
  • Stockage en entrepôt et consolidation des commandes
  • Inspection des colis et contrôle qualité

2. Responsabilités du compte

Vous êtes responsable de la confidentialité de vos identifiants et de toutes les activités effectuées sous votre compte. Vous acceptez de fournir des informations exactes et complètes lors de la création d’un compte ou d’une commande.

3. Processus de commande

Lorsque vous passez une commande via notre service :

  • Vous nous autorisez à acheter des articles pour votre compte sur des plateformes e-commerce chinoises
  • Les prix sont des estimations et peuvent varier avec les taux de change
  • Les frais finaux d’expédition sont déterminés par le poids et les dimensions réels
  • Les commandes sont traitées après confirmation du paiement

4. Prix et paiement

Tous les prix sont indiqués dans la devise précisée au paiement. Nos frais comprennent :

  • Coût du produit — prix réel sur la plateforme source
  • Frais de service — frais d’approvisionnement et de traitement
  • Frais d’expédition — selon poids, dimensions et destination
  • Frais additionnels — droits de douane, taxes (le cas échéant, à la charge du client)

5. Expédition et livraison

Estimated delivery times are provided for reference only and are not guaranteed. Delays may occur because of customs clearance, weather, carrier issues, or other external events. Any responsibility for delay is determined by applicable law and the agreement with the contracting party identified in the transaction documents; no limitation is attributed to the JTLGO brand itself.

6. Articles interdits

Vous ne pouvez pas expédier d’articles illégaux, dangereux ou restreints par les lois de Chine ou du pays de destination. Cela inclut notamment :

  • Armes et munitions
  • Drogues illégales et substances contrôlées
  • Produits contrefaits
  • Matières dangereuses
  • Articles restreints par les réglementations douanières

7. Limites de responsabilité

Subject to applicable law and the transaction-specific agreement, the identified contracting party may limit responsibility for:

  • Problèmes de qualité provenant de vendeurs tiers (bien que nous proposions des inspections)
  • Saisies ou retards douaniers
  • Pertes dues à des informations d’expédition incorrectes fournies par le client
  • Événements de force majeure (catastrophes naturelles, pandémies, etc.)

Any liability cap must come from the agreement with the identified contracting party and remains subject to mandatory law. This website does not establish a liability cap in favor of a brand or display name that is not itself an identified legal person.

8. Propriété intellectuelle

Website content, graphics, logos, and software may be protected by intellectual-property rights. Rights remain with the applicable owner or licensor. Use of the JTLGO brand or JTL Global Logistics display name does not, by itself, identify that legal rights holder.

9. Résiliation

The website service operator or the identified contracting party may suspend access or decline a transaction for breach of these terms, suspected fraud, or prohibited items, subject to applicable law and the transaction-specific agreement.

10. Droit applicable

The governing law and dispute forum for a paid transaction are those stated in the agreement with the identified contracting party, subject to mandatory law. The JTLGO brand, the JTL Global Logistics display name, and the published operating address do not by themselves establish a governing law, arbitration agreement, or forum.

11. Modifications des conditions

The website team may update these terms and publish a revised date. Changes do not replace the identity, payment, liability, governing-law, or dispute provisions in an existing transaction agreement unless the identified parties validly agree otherwise.

12. Nous contacter

For questions about these terms or to request the identity of the contracting party for a proposed transaction, use the public contacts below:

These public contact details do not, by themselves, verify a registered legal identity or make the brand/display name the contracting party.