1688 や Taobao から購入する場合
商品 URL、バリエーション、数量、仕向国、QC 要件を送ってください。JTLGO は倉庫到着前に注文条件を確認します。
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Buying from China
How do I buy from 1688, Taobao, JD, or PDD through JTLGO?
Send the product link, quantity, variant notes, destination country, and any QC or consolidation needs. JTLGO checks the order details, helps with purchase handling, receives goods at the warehouse, and prepares the next shipping step.
What information should I send before ordering?
Send product links or photos, quantity per SKU, size/color/variant notes, seller remarks, destination country, deadline, and whether you need QC photos, repacking, consolidation, DDP, or FBA prep.
Can JTLGO confirm size, color, variant, and stock?
Yes. JTLGO can help ask the seller about visible order details before purchase. Final availability still depends on seller confirmation and payment timing.
Fees & Payment
What is the purchasing service fee?
The purchasing service fee is 5% of product value, with a USD 10 minimum per order. For product value above USD 10,000, contact a specialist for a volume discount. International shipping and optional handling are quoted separately.
What is included in the 5% / USD 10 minimum fee?
Supplier communication, purchasing, basic QC photos and videos, consolidation, standard repacking, and up to 7 days of warehouse storage are included at no extra cost.
What is not included?
Product cost, China domestic shipping, international shipping, duties and taxes, oversized cargo handling, special export packaging, FBA prep, extra QC, and long-term storage are quoted separately when needed.
Warehouse & QC
What happens after goods arrive at the warehouse?
The warehouse receives the parcel, records package data, can provide basic QC photos, and prepares eligible goods for consolidation or outbound shipping review.
Are QC photos included?
Basic QC photos and videos are included. Detailed inspection, measurement, function testing, or special report requests may require an additional service quote.
Can JTLGO consolidate multiple orders?
Yes. Eligible parcels from multiple suppliers can be consolidated after warehouse receiving. Some restricted, oversized, fragile, or incompatible cargo may require separate handling.
Shipping & DDP
How does Rate & Ship work?
Use packed weight, carton dimensions, destination, and cargo type to screen possible routes. Final freight is confirmed after warehouse measurement and route availability review.
Why is the calculator only an estimate?
Carriers may charge by actual weight, volume weight, destination zone, cargo attribute, and route availability. Warehouse measurement and manual review are needed for final pricing.
What does DDP usually include?
DDP routes usually include international freight and import delivery handling for eligible cargo. Customs rules still apply, and accurate declarations remain required.
Restricted Goods
Can JTLGO ship batteries, liquids, cosmetics, or branded goods?
一部商品は手動確認後の限定ルートのみ対応可能です。出荷前に品目、容量、梱包、ブランド/IPリスク、配送先ルールを確認してください。
Why do some goods require manual route review?
Restricted cargo can affect carrier acceptance, export handling, customs review, packaging, insurance, and final-mile delivery. Do not hide or misdeclare restricted goods.
What does accurate declaration mean?
Product name, quantity, value, material, usage, and cargo attributes must be described truthfully. DDP or consolidation does not remove customs requirements.
Tracking & Exceptions
Why is my tracking blank?
Carrier data can take 24-48 hours to sync after warehouse handoff or label creation. If it stays blank, send the tracking ID and order reference to support.
What should I do if there is a customs or address issue?
Contact support with the tracking ID, destination country, receiver details, and latest event. JTLGO can help check whether more information is needed.
How do I contact support with tracking details?
Use the Tracking page copy button or WhatsApp link. Include tracking ID, order reference, destination country, and the latest visible status.
Buyer workflow
中国調達と国際配送で最初に確認すること
JTLGO の注文は通常、商品リンク、仕向国、梱包後の重量またはカートンサイズの 3 点から始まります。小包は航空・Express で初期確認し、複数サプライヤー、Amazon FBA、電池、液体、大型貨物、固定納期がある場合は支払い前に手動確認へ進めます。
中国発送料を見積もる場合
可能なら最終カートン情報を使います。10 kg の貨物でも箱が大きいと容積重量で高く計算されることがあります。
追跡と例外対応
通常の更新は追跡ページで確認できます。イベントが止まる場合は、注文番号、追跡番号、最後の表示イベントを共有してください。
見積もり前の準備
購入代行、倉庫集約、国際発送に必要な情報を先に整理します。
1688、Taobao、Alibaba、Pinduoduo、中国工場から購入する場合は、商品リンク、画像、数量、バリエーション、配送先国、希望納期、予算をまとめてください。JTLGO はその情報をもとに、購入代行、サプライヤー確認、QC、倉庫集約、DDP 物流、通常フォワーディングのどれが適切かを判断します。
- 商品情報：商品リンク、型番、サイズ、色、素材、MOQ、サンプル要否。
- 物流情報：箱数、総重量、梱包サイズ、配送先国、郵便番号、住所タイプ。
- リスク情報：電池、液体、粉末、磁性、ブランド品、壊れ物、大型貨物、自動車部品、機械類の有無。
- 次の操作：グローバルショッピングまたはソーシングフォームにリンクを送り、送料見積もりページで概算を確認します。